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Cookie Policy

This Cookie Policy explains what cookies are, which cookies HostupCloud uses, why we use them, and how you can control them. It applies to hostupcloud.com and the HUCPanel control panel. This policy is part of our Data Privacy Policy.

Last updated: 22 February 2026 · Effective: 22 February 2026 · Applies to: hostupcloud.com & HUCPanel

What are Cookies Cookie Types Third-Party Your Choices Do Not Track Updates

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognise your device, remember your preferences, keep you logged in, and collect usage statistics. Cookies set by the website you are visiting are called "first-party cookies"; cookies set by other services embedded in the page are called "third-party cookies".

HostupCloud uses a minimal cookie footprint. We do not use advertising or retargeting cookies. We do not sell or share cookie data with advertisers.

2. Cookies We Use

Strictly Necessary

Always active

These cookies are essential for the website and control panel to function. They cannot be disabled.

Session authentication tokenCSRF protection tokenLoad balancer affinity cookieCookie consent preference

Functional

Can opt out

Remember your preferences to personalise your experience. Disabling these may reduce personalisation.

Language/locale preferenceTheme preference (dark/light)Dashboard layout settingsRemembered billing currency

Analytics

Can opt out

Help us understand how the site and control panel are used so we can improve them. All analytics data is aggregated and anonymised.

Page view counts (self-hosted Plausible Analytics)Feature usage heatmapsError tracking (Sentry — anonymised)Performance monitoring

Marketing / Third-Party

Can opt out

Used for live chat support and affiliate commission tracking. These are set by third-party providers.

Live chat widget (Crisp.chat)Affiliate trackingReferral attribution

3. Third-Party Services

Razorpay

Payment processing — sets cookies for fraud detection and session management during checkout.

razorpay.com/privacy

Crisp.chat

Live chat support widget — sets cookies to maintain your chat session and history.

crisp.chat/privacy

Plausible Analytics

Self-hosted, privacy-first analytics. No cookies set. No personal data collected. GDPR compliant by design.

plausible.io/privacy

Sentry

Error monitoring — collects anonymised crash reports. Session replay is disabled. No advertising cookies.

sentry.io/privacy

4. Managing Your Cookie Preferences

4.1Use the cookie consent banner displayed on your first visit to accept or decline optional cookie categories (analytics and marketing)

4.2Revisit this Cookie Policy page at any time via the 'Cookies' link in the website footer

4.3Clear cookies in your browser settings — this will log you out of HUCPanel and reset your preferences

4.4Use browser extensions like uBlock Origin to block specific third-party cookies

4.5Disabling strictly necessary cookies will prevent you from logging in to HUCPanel

4.6Disabling functional cookies will reset your theme and language preferences on each visit

Chrome

Settings → Privacy and Security → Cookies

Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

5. Do Not Track (DNT)

Some browsers support a "Do Not Track" (DNT) signal. Because there is no industry-wide standard for what sites must do in response to a DNT signal, HostupCloud does not currently respond differently to DNT requests. However, since we use Plausible Analytics (cookieless, no cross-site tracking) and do not use advertising networks, your privacy is protected regardless of the DNT setting.

Global Privacy Control (GPC) signals are honoured for analytics cookies — enabling GPC in your browser will automatically opt you out of analytics data collection.

6. Policy Updates

We may update this Cookie Policy when we add or remove third-party services or when legal requirements change. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via a banner on your next visit. We encourage you to review this policy periodically.

Manage Your Cookie Preferences

Choose exactly which optional cookies you allow. Your preferences are saved in your browser and can be updated at any time.

Cookie questions?

Contact our privacy team if you have any questions about how we use cookies.

privacy@hostupcloud.com +91 87625 28280